Evaluating Third-Party Collection Agency for Delinquent Accounts

Lessons

1. 7 Ways to Avoid Diminishing Returns for Your Internal Collection

2. 7 Steps to Engage a Collection Agency

3. 3 Key Steps to a Qualified Collection Agency

4. 6 Things to Look for When Evaluating a Collection Agency - Part 1

5. 6 Things to Look for When Evaluating a Collection Agency - Part 2

6. Evaluating the effectiveness of a collection agency’s performance

7. 5 Major Metrics to Determine Collections Agency Results

8. 3 Steps to Evaluate Recoveries in the Collections Process

9. Referral to Recovery Time-Frame Calculation for Collections Agency

10. 6 Crucial Reasons for Accounts Closing in Collections Agency

11. Brief Overview of Evaluating the Effectiveness of the Collection Agency

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Duration 30 Min
Watch
Lessons 11 Lessons
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Learn 100% Free
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Language English
  • About
  • Course Content
  • Resources
  • Instructors

Course Overview

Debt Collection is not an easy affair. Organizations waste a lot of time and effort on delinquent accounts, that do not produce satisfactory results. That is when they should seek the help of the third-party collection agencies. Collection Agencies are equipped with all the tools and tactics to make debt collection more facile and a hassle-free task.They not only help organizations save precious time and improve their balance sheet but also increase their productivity.   Tune in to this FREE course on third-party collection agency by our expert Robert Schultz and get a complete guide on how you can leverage collections agency referrals to your best advantage.This course will not only help you select the right agency partner, but will also help you evaluate the effectiveness of the collections agency.

What you will learn

  • 7 Ways to Avoid Diminishing Returns for Your Internal Collection
  • 7 Steps to Engage a Collection Agency
  • 3 Key Steps to a Qualified Collection Agency
  • 6 Things to Look for When Evaluating a Collection Agency - Part 1
  • 6 Things to Look for When Evaluating a Collection Agency - Part 2
  • Evaluating the effectiveness of a collection agency’s performance
  • 5 Major Metrics to Determine Collections Agency Results
  • 3 Steps to Evaluate Recoveries in the Collections Process
  • Referral to Recovery Time-Frame Calculation for Collections Agency
  • 6 Crucial Reasons for Accounts Closing in Collections Agency
  • Brief Overview of Evaluating the Effectiveness of the Collection Agency

Skills you will gain

Customer Relationship
Performance Management
Time Management
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Role: Collections Analyst
Designed for Collections Analyst & Managers
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Level : Advanced Course
Designed to educate experienced professionals
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Topic: O2C Essentials
O2C domain-specific training course
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Type: Theory Course
Theory lectures by Credit Practitioners
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Completion Time: 1 Week
Suggested reading for 2-3 hours/week

1. 7 Ways to Avoid Diminishing Returns for Your Internal Collection

Watch this collection analyst training on how to avoid diminishing returns for your internal collections in just 7 ways.

2. 7 Steps to Engage a Collection Agency

Watch this collector's training that highlights how to engage a collection agency in just 7 steps.

3. 3 Key Steps to a Qualified Collection Agency

Watch this collection analyst training on how to select a qualified collection agency by following 3 key steps.

4. 6 Things to Look for When Evaluating a Collection Agency - Part 1

Watch this collection analyst training on what are the 6 things for when evaluating a collections agency.

5. 6 Things to Look for When Evaluating a Collection Agency - Part 2

Watch this collector's training on how to evaluate a third-party collections agency.

6. Evaluating the effectiveness of a collection agency’s performance

Watch this collection analyst training on how to evaluate the effectiveness of a collection's agency.

7. 5 Major Metrics to Determine Collections Agency Results

Watch this collection analyst training to determine collection agency results by 5 major metrics.

8. 3 Steps to Evaluate Recoveries in the Collections Process

Watch this collection analyst training to evaluate recoveries in the collection process in just 3 steps.

9. Referral to Recovery Time-Frame Calculation for Collections Agency

Watch this collection analyst training on how to calculate referral to recovery time-frame for a collections agency.

10. 6 Crucial Reasons for Accounts Closing in Collections Agency

What are the reasons behind account closings? Check out this FREE collection analyst training course to find out the 6 crucial reasons behind it.

11. Brief Overview of Evaluating the Effectiveness of the Collection Agency

Watch this collection analyst training on how to maximize your A/R with the right third-party collections agency.

Lesson Resources

Robert S. Shultz

Robert S. Shultz

Founder, Quote to Cash Solution.
Robert Shultz has had a thirty- year career as a global credit and financial executive for large multi-national companies. As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries. He is currently on several Advisory boards including as a Special Advisor to the Credit Management Association Board of Directors and he is the Chairman of the Financial Executive Networking Group’s (FENG) Credit and Working Capital Management professional group.

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