Effective Collection Emails and Letters

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1. Effective Collection Emails and Letters

Hour glass
Duration 20 Min
Lessons 1 Lessons
Learn 100% Free
Language English
  • About
  • Course Content
  • Resources
  • Instructors

Course Overview

This free course helps you decipher the secret of writing the best collection emails and letters that will earn a reply from the customer.

What you will learn

  • How to use emails and letters as a collection weapon
  • Best practices for writing collection emails

Skills you will gain

Writing Business Collections Emails and Letters
Role: Collections Analyst
Designed for Collections Analyst & Managers
Level : Foundation Course
Designed to educate entry-level professionals
Topic: O2C Essentials
O2C domain-specific training course
Type: Theory Course
Theory lectures by Credit Practitioners
Completion Time: 1 Week
Suggested reading for 2-3 hours/week

Lesson Resources

Robert S. Shultz

Robert S. Shultz

Founder, Quote to Cash Solution.
Robert Shultz has had a thirty- year career as a global credit and financial executive for large multi-national companies. As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries. He is currently on several Advisory boards including as a Special Advisor to the Credit Management Association Board of Directors and he is the Chairman of the Financial Executive Networking Group’s (FENG) Credit and Working Capital Management professional group.

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