Collecting invalid disputes is a time taking task that might not have 100% returns. Why? Because of Untimely and ineffective follow-ups. This results in bad debt write-off and undiscovered disputes that take a heavy toll on the bottom-line. As a collector, what steps are you taking currently to reduce your bad debt write-offs and ensure a positive customer experience? To recover invalid disputes effectively, Oracle Netsuite provides you a solution. Using Oracle NetSuite's integrated customer and payment records, you could track customers with overdue balances and contact them about making payments. Say NO to error-prone follow-ups. Leverage the dunning feature of the tool to set up an automated dunning process for managing collections. Oracle NetSuite gives you the flexibility of pausing the dunning process for a particular customer to validate disputes. Watch the complete video tutorial to learn best-in-class ways to resolve queries or disputes regarding an invoice.