As a collector, what do you think is more important? Following up with your past-due customers or building a customer aging report? Irrespective of the quantity of past-due customers, aging reports are an essential component of a collectors' job to create aging reports. Won't it be like a dream come true for collectors to discover a collections process that automatically identifies customer invoices that require email reminders, collection activity, a follow-up, or a collection letter? Organizations spend a significant amount of time researching aged balance reports, customer accounts, and open invoices to determine which customers to contact upon a single due invoice. Microsoft d365 does it all. D365 helps in seamless setting up a customer aging process by enabling building an aging report. Here in this tutorial, we would cover four vital processes involved in creating a customer aging report.