Cost vs Value: Credit Department in the Eyes of CFO

Lessons

1. Senior Management Expectation vs Reality Towards Credit Department

2. What is the Actual Perception of Your Credit Department's Value

3. Importance of Value Proposition in the Credit Department

4. 8 Valuable Roles of a Credit Manager - Part 1

5. 8 Valuable Roles of a Credit Manager - Part 2

6. Credit Department's Value Proposition: A Detailed Overview

7. How to Maximize Your Credit Department's Value

8. 4 Ways to Demonstrate the Credit Department's Value

9. How to Broadcast Your Credit Department's Performance

10. Cash Conversion Cycle: How it Impacts Credit Department

11. How to Report Credit Team's Performance and Collection Risks

12. How to Mitigate Risk and Maximize Revenue in Credit Department

13. How to Add More Credibility to the Credit Department

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Duration 60 Min
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Lessons 13 Lessons
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Learn 100% Free
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Language English
  • About
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Course Overview

In today's uncertain economy, it's important to understand how to present credit department's value to senior stakeholders. They are invested in measuring creat team's contribution to drive revenue growth, cash flow, and liquidity. But truth be told, this economic downturn has disrupted normal business practices. Many industries are being subjected to slowing payments and potential bad debts. So, as a credit manager, how could you highlight your credit department's value vs costs to the senior executives? Watch this tutorial to understand how to present your business case. Decode current perceptions and conventionals myths that you could break for your senior executives. Get expert insights from industry veteran Robert Shultz on creating a dashboard for senior management. Learn how to highlight credit department's contribution in maximizing the AR turnover and driving growth.

What you will learn

  • Senior Management Expectation vs Reality Towards Credit Department
  • What is the Actual Perception of Your Credit Department's Value
  • Importance of Value Proposition in the Credit Department
  • 8 Valuable Roles of a Credit Manager
  • Credit Department's Value Proposition: A Detailed Overview
  • How to Maximize Your Credit Department's Value
  • 4 Ways to Demonstrate the Credit Department's Value
  • How to Broadcast Your Credit Department's Performance
  • Cash Conversion Cycle: How it Impacts Credit Department
  • How to Report Credit Department's Performance and Collection Risks
  • How to Mitigate Risk and Maximize Revenue in Credit Department
  • How to Add More Credibility to the Credit Department

Skills you will gain

Credit policy
DSO analysis
Credit performance management
credit risk assessment.
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Role: Credit Manager
Designed for Business Credit Managers
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Level: Advanced Course
Designed to educate experienced professionals
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Topic: O2C Essentials
O2C domain-specific training course
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Type: Theory Course
Theory lectures by credit practitioners
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Completion Time: 1 Week
Suggested reading for 2-3 hours/week

1. Senior Management Expectation vs Reality Towards Credit Department

Get a detailed overview on how the credit department's value proposition could be in line with the senior management's expectations.

2. What is the Actual Perception of Your Credit Department's Value

Understand the top 6 ways to know the credit department's effectiveness and how the department is perceived by the customers.

3. Importance of Value Proposition in the Credit Department

Watch this tutorial to know the significance of credit department's value proposition. Also get a detailed overview on credit management workflows.

4. 8 Valuable Roles of a Credit Manager - Part 1

Watch this credit management training on the most essential roles of a credit manager to drive revenue opportunities and lower costs

5. 8 Valuable Roles of a Credit Manager - Part 2

Watch this credit management training on the most essential roles of a credit manager to drive revenue opportunities and lower costs

6. Credit Department's Value Proposition: A Detailed Overview

Watch this free credit management training on how to effectively advocate credit department's value to the senior management.

7. How to Maximize Your Credit Department's Value

Watch this credit management training to know the 9 most important questions to keep in mind while deciding the credit department’s value proposition.

8. 4 Ways to Demonstrate the Credit Department's Value

Watch this credit management training and learn how to maximize the AR turnover of the credit department in just four ways!

9. How to Broadcast Your Credit Department's Performance

Watch this credit management training and know what are the key questions to keep in mind while tracking the credit cepartment's DSO performance.

10. Cash Conversion Cycle: How it Impacts Credit Department

Get a detailed overview of cash conversion cycle and understand how credit and collections performance impacts the cash to cash cycle.

11. How to Report Credit Team's Performance and Collection Risks

Watch this credit management training and understand the 8 top characteristics of the credit department's reporting performance and risks

12. How to Mitigate Risk and Maximize Revenue in Credit Department

Watch this credit management training and understand how the credit department could leverage internal stakeholders and customer relations.

13. How to Add More Credibility to the Credit Department

Watch this credit management training and learn how to add more credibility to your credit department by keeping up with the latest tools and best practices.

Lesson Resources

Robert S. Shultz

Robert S. Shultz

Founder, Quote to Cash Solution.
Robert Shultz has had a thirty- year career as a global credit and financial executive for large multi-national companies. As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries. He is currently on several Advisory boards including as a Special Advisor to the Credit Management Association Board of Directors and he is the Chairman of the Financial Executive Networking Group’s (FENG) Credit and Working Capital Management professional group.

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