Credit and Debt Collection Laws training

Lessons

1. The ABCs of Fair Debt Collections Practices Act (FDCPA)

2. A/R Guide for Antitrust Laws: Sherman, Clayton, Robinson-Patman

3. A/R Guide to Equal Credit Opportunity Act (ECOA)

4. How to Handle Credit and Collections for Bankrupt Customers

5. Fair Credit Reporting Act for Direct Conumers and Small Customers

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Duration 100 Min
Watch
Lessons 5 Lessons
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Learn 100% Free
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Language English
  • About
  • Course Content
  • Resources
  • Instructors

Course Overview

With the massive amount of layoffs occurring during the present pandemic, the Federal Reserve estimates unemployment could reach 32% nationwide. As a debt collectors you would need to make hard choices over the next few quarter. Aggressive collections practices such as calling customers after 10 PM or discriminating customers by age to sanction a loan would not only have moral problems, but would also might take you behind bars. Aggressive collections process during national financial instability have made it ovious for every collector to learn about the laws written against debt collections. As credit and collections manager, you make a lot of decisions such as extending credit lines, deciding SOPs for dunning strategies. Take this course to understand the legal aspects of performing these actions. This free courses discusses that most common laws including FCPA, FDPA, ECOA and Anti-Trust and their implications for the credit and collections department.

What you will learn

  • The ABCs of Fair Debt Collections Practices Act (FDCPA)
  • Credit Manager's Guide to Anti-Trust Laws
  • Credit Manager's Guide to Equal Credit Opportunity Act (ECOA)
  • Credit Manager's Guide to Bankruptcy

Skills you will gain

Credit and Collection Laws
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Role: Credit Managers
Designed for Business Credit Managers
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Level : Foundation Course
Designed to educate entry-level professionals
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Topic: O2C Essentials
O2C domain-specific training course
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Type: Theory Course
Theory lectures by credit practitioners
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Completion Time: 2 Weeks
Suggested reading for 2-3 hours/week

1. The ABCs of Fair Debt Collections Practices Act (FDCPA)

Are you as a collector aware of the rules you must follow when attempting to collect a debt? This course outlines the legal and illegal collection practices under FDCPA.

2. A/R Guide for Antitrust Laws: Sherman, Clayton, Robinson-Patman

Disclosing your customer's financial data in trade group meetings might take you behind bars. Find more about the 4 most essential Antitrust laws: Sherman/Clayton & FCRA

3. A/R Guide to Equal Credit Opportunity Act (ECOA)

The ECOA law helps you understand what actions might be considered discriminatory and illegal while opening a credit line or collecting from your customers.

4. How to Handle Credit and Collections for Bankrupt Customers

What is allowed under Chapter 7, Chapter 11 and Chapter 13 bankruptcy filings for credit and collection activities. To find out, watch this tutorial NOW!

5. Fair Credit Reporting Act for Direct Conumers and Small Customers

Are you aware of the consumer rights when attempting to deny credit based on credit score? This course outlines the legal and illegal collection practices under FCRA.

Lesson Resources

Robert S. Shultz

Robert S. Shultz

Board of Directors Member, CMA
Robert Shultz has had a thirty- year career as a global credit and financial executive for large multi-national companies. As a Founding Partner of Quote to Cash Solutions (Q2C) LLC, he provides consulting services in all aspects of the credit and collections process for companies of all sizes in a variety of industries. He is currently on several Advisory boards including as a Special Advisor to the Credit Management Association Board of Directors and he is the Chairman of the Financial Executive Networking Group’s (FENG) Credit and Working Capital Management professional group.

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