Building a Deductions Dashboard for Senior Management

Lessons

1. Importance of Deductions Dashboard for Executives

2. Prioritizing Dashboard Components for Executives

3. Sample Deductions Dashboard Summary Analysis

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Duration 30 Min
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Lessons 3 Lessons
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Language English
  • About
  • Course Content
  • Resources
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Course Overview

A Credit Research Foundation survey observed that hardly a third of the polled credit managers noticed a decline in the volume of deductions over the last 12 months” - Microsoft. Companies find it very difficult to be at par with the industry standards and also to maintain their specific metrics including average number of days for solving deduction. So, it’s important to analyze, categorize and trend deductions by by specific components: type, frequency, size, customer as well as owner. While the senior management wants to cut through the excess data and have a strategic overview of end-to-end receivables performance, they also want to adopt a fast and instantly responsive dashboard machinery that empowers them with an agility to respond to strategic business needs and take timely course corrective actions. This course helps you create an effective deductions dashboard with real-time examples for the senior stakeholders. It highlights all the different kinds of reporting metrics and analysis, as well as the trends that you would want to watch out for. It will help all the executives spot early (good/bad) trends and hence decide on the best corrective course of action that can be taken to reduce the cumulative average number of days taken to resolve a deduction.

What you will learn

  • Importance of creating a deductions dashboard
  • Identifying Management Priorities and selecting components
  • Basic overview of a sample dashboard
  • Reports to include in your deductions dashboard

Skills you will gain

Deduction Management
Time Management
Performance Management
Benchmarking
Dashboard
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Role: Deduction Manager
Designed for Deductions Managers
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Level: Advanced Course
Designed to educate deduction analysts and managers
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Topic: O2C Essentials
O2C domain-specific training course
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Type: Practical Course
Modules with both theoretical and application based lectures
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Completion Time: 30 mins
Suggested reading for 20 mins per day

1. Importance of Deductions Dashboard for Executives

This tutorial explains the importance of having a deductions dashboard for the senior management to see all the important deduction metrics and reports.

2. Prioritizing Dashboard Components for Executives

This tutorial outlines what information is most critical to the senior management and what optimized deduction components you should include in the deductions dashboard.

3. Sample Deductions Dashboard Summary Analysis

This tutorial gives you real-time insights on what a sample deductions dashboard looks like to help the senior management get more clarity on the deduction metrics and analysis.

Lesson Resources

Jessica Butler

Jessica Butler

Founder, Attain Consulting Group
As the founder of Attain Consulting Group, a deduction and chargeback management advisory firm, Jessica Butler is passionate about helping her clients improve profitability and take control of deductions. Prior to starting Attain, Jessica was a Partner in the global accounting and advisory firm of Grant Thornton LLP.

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