Mitigating the Challenges of Trade Deductions | Panel Discussion

Lessons

1. Trade Deductions and Chargebacks During Economic Downturn | Survey

2. Top Issues Leading to Retail Compliance Deductions

3. Trade Deduction Trends During Economic Downturn

4. Model for an Effective Deduction Handling

5. Importance of Customer Collaboration in Deductions Management

6. Key Components of Highly Effective Deductions Operation

7. Deducing Customer Deductions Survey and Benchmarks

8. What are the Benefits of Trade Deductions Automation

9. Deductions Management using 3rd Party Technologies | Survey

10. 3 Key Steps For Seamless Deductions Operation

11. Additional Deductions Resources and FAQs

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Duration 60 Min
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Lessons 11 Lessons
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Language English
  • About
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Course Overview

Payment deductions eat away your profit margins and you try your best to resolve them. However, remote workforce and supply chain disruptions have made dispute resolution and invalid deduction recovery even more difficult. On top of that, retailers including Amazon, Walmart, and Target keep finding ways to deduct more than ever with strict enforcement of compliance on PO or Vendor Agreement terms. If you are looking to improve your process in 2021, join Jessica Butler, Kimberly Erickson, Kim Zablocky, and David Schmidt to get insights on 2021 latest trends and challenges in handling payment deductions and Covid-19 impact on supply chain and deductions resolution process. Also find out the best-in-class strategies to manage remote deductions management workforce and tips to improve transparency, reporting, and root-cause analytics.

What you will learn

  • 2021 latest trends and challenges in handling payment deductions
  • Covid-19 impact on supply chain and deductions resolution process
  • Best-in-class strategies to manage remote deductions management workforce
  • Tips to improve transparency, reporting, and root-cause analytics.

Skills you will gain

Deductions Management
Business Process Improvement
Deductions Reporting and Root-cause Analysis
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Role: Deductions Manager
Designed for Deductions Managers
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Level : Advanced Course
Designed to educate experienced professionals
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Topic: O2C Essentials
O2C domain-specific training course
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Type: Theory Course
Modules with both theoretical and application based lectures
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Completion Time: 60 mins
Suggested reading for 20 mins per day

1. Trade Deductions and Chargebacks During Economic Downturn | Survey

Watch this free session as our deductions expert Jessica Butler shares her recent survey on payment deductions. Learn how trade deductions are impacted and evolved across various CPG industries during the pandemic. Find about some of the biggest challenges these industries have faced as a result of the downturn.

2. Top Issues Leading to Retail Compliance Deductions

Watch this free video as our deductions expert Kim Zablocky shares some top issues that are leading to retail compliance deductions across various CPG industries. Find how these issues are related to credit labels, POs, ASN accuracies, and many more!

3. Trade Deduction Trends During Economic Downturn

Deep dive into this video as our deductions expert Kimberly Erickson shares her views on the current marketplace trends related to payment deductions and chargebacks. Also, find how these trends have impacted various operations within the company.

4. Model for an Effective Deduction Handling

Join Jessica Butler, the founder of Attain Consulting Group, to understand what is holding companies back from continuous process improvement. Discover about deductions management maturity model. Learn how it helps in reducing bad debt write-offs and making your deductions management process a lot more efficient and optimized. Watch this tutorial now!

5. Importance of Customer Collaboration in Deductions Management

Lack of understanding leads to a broken marraige' quotes Kim Zablocky as he talks about why customer collaboration is one of the biggest keys for an effective deductions management process. Watch this tutorial to learn more.

6. Key Components of Highly Effective Deductions Operation

Watch this video as our deductions expert Kimberly Erickson explains about three must-have components to include in your day-to-day operations to make your deductions management process a lot more efficient.

7. Deducing Customer Deductions Survey and Benchmarks

Watch this free session as our deductions expert Jessica Butler shares her survey on customer deductions and benchmarks. Understand how quantifying your opportunities can help you improve your organization's deductions management process.

8. What are the Benefits of Trade Deductions Automation

Deep dive into this video to understand the various benefits of deductions automation. Understand different types of automation, their uses, and how they help in making your day-to-day deductions management operations a lot easier.

9. Deductions Management using 3rd Party Technologies | Survey

How many people are using 3rd party technologies for deductions management? How many people are opting for specialized technologies outside of their ERP systems to manage the deductions operations? Watch this survey video to find out!

10. 3 Key Steps For Seamless Deductions Operation

How do I set-up an effective deductions management operation? How do I improve an inefficient process? Watch this tutorial to find the answers and learn how you could strategize your organization's deductions operation.

11. Additional Deductions Resources and FAQs

Watch this tutorial to find the answers to some frequently asked questions on deductions management. Also, get some additional resources from Attain Consulting, RVCF, and Optimize Receivables.

Lesson Resources

Jessica Butler

Jessica Butler

Founder, Attain Consulting Group
As the founder of Attain Consulting Group, a deduction and chargeback management advisory firm, Jessica Butler is passionate about helping her clients improve profitability and take control of deductions. Prior to starting Attain, Jessica was a Partner in the global accounting and advisory firm of Grant Thornton LLP.

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